Nalgene Therapy

After years of use, I noticed a crack in my Nalgene water bottle the other day. I had heard that they might replace broken bottles. Sure enough, I found the following notice on their Facebook page:

For Nalgene replacements broken during normal use, e-mail us: Include your mailing address and photo of your broken item.

I followed the instructions on Friday night and received a reply on Monday morning:

Hi Frank,
I have ordered you a new 32oz wide mouth bottle in Slate Blue.
All the best,

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